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Online care, explained.

A plain-language guide to finding care.

Find your place

- The overview

- Find real care

- Your first visit

- The prescription

- Check the pharmacy

- The whole bill

- After the visit

- Pause and check

- The reading list

Take it at your pace. Go to this page’s guide

U.S. information as of September 2026. What an online consultation involves

Costs and coverage

# Ask for the whole bill.

Ask for the medicine cost, the charge for care, any tests, and any shipping. Then ask for the total after opening offers end.

The drug price

## Ask what the advertised price covers

An advertised drug price may be the maker’s published price, a cash offer, your share with insurance, or a government-program price.

A copay is the part you pay when insurance helps cover the cost.

As checked in September 2026, semaglutide (Wegovy) had a list price of $1,349.02 per package. The maker’s published price is called the list price.

This example shows the kind of price you may see advertised. A cash offer or insurance may change what you pay, so ask for your own total.

Care fees

## Ask what the membership includes

In a sample of online services checked in September 2026, membership prices generally did not include the medicine.

Ask whether the quoted care fee pays for the first visit, later messages, insurance paperwork, and follow-up visits. If tests are requested, ask about their separate cost.

Something to ask

What is the usual full monthly total, and what are the cancellation and refund terms?

Insurance

## Check the exact medicine and its intended use

The reason for prescribing can affect whether the medicine qualifies for coverage.

Ask your plan whether it covers the exact product for the purpose of your care.

Prior authorization means the insurer reviews a request before agreeing to pay.

Ask who sends that request, what records are needed, and what happens if it is denied.

Medicare

## Check the temporary program’s terms

As of September 2026, the usual Medicare drug benefit, Part D, continued to exclude medicines whose sole use was weight loss.

Part D may cover a prescription for another accepted purpose, including diabetes or reducing heart risk. Your plan must still agree to cover it.

Medicare’s temporary GLP-1 Bridge program applied to certain medicines for weight loss. It offered people who qualify a $50 monthly copay from July 2026 through December 2027.

You must be 18 or older and have a qualifying Medicare drug plan. A separate Part D plan can qualify. Some Medicare Advantage plans with drug coverage can qualify too; ask your plan to confirm its type.

The program also checks other health problems and body mass index (BMI), a number worked out from height and weight. The requirements below are checked from when GLP-1 treatment began.

- A BMI of 35 or higher.

- A BMI of at least 30, plus a certain type of heart failure, high blood pressure despite two medicines, or kidney disease of stage 3a or later.

- A BMI of at least 27, plus blood sugar higher than normal yet short of diabetes levels, a previous heart attack or stroke, or poor blood flow in the limbs with symptoms.

Ask the prescriber to check your records against the program’s exact limits, including the heart-failure type and blood-pressure readings. You do not have to work these out yourself.

People with type 2 diabetes do not qualify for the Bridge; their medicine request goes through ordinary Part D. Certain sleep-breathing and liver illnesses also use Part D instead.

Ask which route applies to your diagnosis. Ask your plan to confirm that your plan type can use the Bridge before counting on the offer.

Anyone whose GLP-1 medicine was paid for by Part D in 2026 cannot use the Bridge in 2026.

A prescription and prior authorization are required.

Your $50 payments are left out when Part D calculates its annual limit on your own drug spending. You cannot use a coupon or discount program to lower the $50 payment.

The Bridge offers no extra help toward this copay based on low income.

Check the Medicare Bridge details

Check the government’s eligibility terms before counting this program in a budget.

Follow your consultation question

Include ongoing checks and access to help in the care questions you ask.

Look beyond the first visit

The reading list Plain-text copy Back to the top

This guide helps you navigate online care; we operate no clinic and sell no medicine.
